Privacy Policy

At The PRO DTLR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information — including SMS/OTP messaging data you may provide when you opt in to receive communications from us.

We may collect the following personal information when you interact with us:

• Name
• Email address
• Phone number, including for SMS/OTP
• Vehicle and service details
• Booking and scheduling information
• Message interaction history
• Payment information stored through a secure third-party provider

This information is collected when you make a booking, sign up for SMS messages, contact us, or interact with our website and services.

Service Delivery & Communications

• Send one-time passcodes (OTP) for verification
• Send appointment confirmations and reminders
• Send updates related to your detailing service

Marketing Communications (If You Opt In)

• Send promotional offers, service reminders, and updates
• Your consent for SMS/OTP messages is separate and optional, and is not a condition of service.

If you provide your phone number and opt in to receive text messages, you agree to receive recurring automated messages from The PRO DTLR. Message types may include OTP or verification codes, appointment confirmations, appointment reminders, and optional promotional messages only if you expressly opt in.

Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP. For help, reply HELP.

Important Carrier Privacy Disclosure

Mobile information collected for SMS/OTP will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. SMS/OTP consent data is excluded from any data sharing.

We do not sell or trade your personal information. We may share information with:

• Service providers who help operate our business
• Legal authorities when required by law
• Parties involved in a business transfer

SMS/OTP consent information and mobile numbers are never shared for marketing purposes.

We use cookies to enhance your browsing experience. You can adjust browser settings to refuse cookies, but some features may not function properly.

You may request access to your personal data, update or correct your information, request deletion of your data, or opt out of SMS communications at any time.

Contact us at contact@theprodtlr.com for assistance.

Our website may contain links to third-party sites. We are not responsible for their privacy practices; please review their policies before sharing personal information.

We may update this Privacy Policy from time to time. We will post updates here with a revised effective date.